Warranty - BBQ's
Warranty – Furphy Barbeques
Fel. Group Limited, warrants the Furphy ranges of Evolve, Access and Premium Barbecues as follows:
5 Years Structural
The BBQ frame, panels, door panels, bench preparation top and hot plates are warranted against defects and workmanship for a period of five (5) years from date of manufacture.
2 Years Electrical
Electrical control module and elements against malfunction and faults for a period of two (2) years from date of manufacture.
It is also the owner’s responsibility to properly maintain the product, this includes, and not limited to:
• periodic checking of the operating temperature, recommended every six (6) months.
• properly maintain the product in good working order.
All warranty claims must be made in writing. It is at the discretion of Fel. Group Limited to determine the validity of any claim. Tampering, misuse, or adjustments of any components by unqualified or unauthorised parties will void any claim.
General Information and Exclusions
Fel. Group Limited guarantees the performance of the Furphy BBQ’s under normal use and conditions, and while Furphy barbecues are engineered for public use our warranty specifically excludes vandalism, force majeure events and other conditions out of the manufacturers control (eg: flooding, fire, theft). Where vandalism or force majeure has occurred, the owner takes all necessary steps to restore the product to its original specification. All flat-pack or unassembled barbecues must be assembled in accordance with the manufacturer’s instructions.
Freight, postage or delivery charges are not covered by this warranty, however will be at Fel. Group discretion.
This warranty is limited to the circumstances set out above. The company accepts no responsibility (electrical or plumbing) in line with the barbecues original specifications.
The Company shall not be liable on any basis whatsoever for any loss including property and personal loss or consequential loss other than set out above. The warranty set out above shall be limited to the replacement or repair of the barbecues or the cost of replacement as the company may elect.